Sober Way
Sober Way

Privacy Policy

Sober Way Privacy Policy

Sober Way (hereinafter referred to as the “Company,” “we,” “us,” or “our”) respects the privacy of users and is committed to protecting personal information.

This Privacy Policy (the “Policy”) describes how we collect, use, disclose, retain, and protect personal information and other information in connection with our mobile application, website, and related services (collectively, the “Service”).

Please read this Policy carefully before using the Service.

1. Basic Policy

  1. We comply with applicable privacy and data protection laws and regulations, including the Act on the Protection of Personal Information of Japan (APPI), to the extent applicable to our Service.
  2. We process personal information only to the extent reasonably necessary for the purposes described in this Policy.
  3. We respect users’ privacy and take reasonable technical and organizational measures to protect personal information.

2. Definition of Personal Information

For purposes of this Policy, “Personal Information” means information that identifies, or can reasonably be used to identify, an individual, as defined under applicable laws.

This may include:

  • Name
  • Email address
  • User ID
  • Nickname
  • Date of birth
  • IP address
  • Device identifiers
  • Other information that can identify an individual directly or in combination with other information

The Service may also process blood pressure, pulse rate, weight, and other health-related information. Where such information constitutes personal information or sensitive information under applicable law, we will handle it in accordance with applicable legal requirements.

3. Information We Collect

Depending on how you use the Service, we may collect the following information.

3.1 Account Information

When you create or use an account, we may collect:

  • Email address
  • User ID
  • Nickname
  • Authentication information
  • Account creation date
  • Other information voluntarily provided by you

3.2 Health and Measurement Information

The Service may process health-related information that you voluntarily enter, record, or import, including:

  • Systolic blood pressure
  • Diastolic blood pressure
  • Pulse rate
  • Measurement date and time
  • Blood pressure history
  • Weight and other body measurements
  • Exercise, sleep, diet, and other health-management information voluntarily entered by you
  • Other health-related information voluntarily provided by you

This information is used to provide health tracking, charts, statistics, trend analysis, AI analysis, and other health-management features.

3.3 Images of Blood Pressure Monitors and Other Devices

When you use the automatic recognition feature for blood pressure monitors or similar devices, we may collect photographs or images that you take or upload.

Such images may be processed for:

  • Automatic recognition
  • Generation of recognition results
  • Image processing
  • Quality improvement
  • Error analysis
  • Other purposes described in this Policy

3.4 Service Usage Information

We may automatically collect information relating to your use of the Service, including:

  • App usage history
  • Usage date and time
  • Features used
  • Screen views and interactions
  • Session information
  • App version
  • Operating system
  • Device model
  • Language and regional settings
  • Time zone
  • IP address
  • Advertising identifiers
  • Other technical information relating to your use of the Service

3.5 Diagnostic and Technical Information

To maintain and improve the stability and quality of the Service, we may collect:

  • Crash logs
  • Error information
  • App startup time
  • Performance information
  • Operating system and app version
  • Device information
  • Other diagnostic information

3.6 Support and Communications

When you contact us, we may collect:

  • Name or nickname
  • Email address
  • Content of your inquiry
  • Attachments you provide
  • Other information voluntarily provided by you

4. How We Collect Information

We may collect information through the following methods:

  1. Information voluntarily provided when you create an account, update your profile, enter health information, or use other features;
  2. Information automatically generated or collected when you use the Service;
  3. Images uploaded or captured when you use the blood pressure monitor recognition feature;
  4. Information relating to purchases and subscriptions provided by Apple App Store, Google Play, or other payment platforms;
  5. Information obtained through third-party analytics, advertising, crash-reporting, and other services, such as Firebase or Google services;
  6. Other lawful sources where permitted by applicable law.

5. How We Use Information

We may use collected information for the following purposes.

5.1 Providing and Operating the Service

Including:

  • Creating and managing accounts
  • Authentication
  • Managing user profiles
  • Recording blood pressure and health data
  • Displaying measurement history
  • Providing charts and statistics
  • Generating health reports
  • Providing other Service features

5.2 Providing Health-Management Features

We may use information voluntarily provided by you to provide:

  • Blood pressure trend charts
  • Statistical analysis
  • Trend analysis
  • AI analysis
  • General health-management information
  • Other health-management features

5.3 Providing Automatic Recognition

We may analyze images of blood pressure monitors to automatically recognize blood pressure, pulse rate, and other information displayed on the device.

5.4 Providing AI Features

We may use information necessary for the Service to provide:

  • AI-based health trend analysis
  • Data analysis
  • Statistical analysis
  • AI-generated health-management information
  • Other AI-related features

5.5 Improving the Service

We may use information to:

  • Improve features
  • Investigate and fix errors
  • Improve automatic recognition and OCR
  • Improve AI functionality
  • Analyze Service usage
  • Develop new features
  • Improve security
  • Prevent misuse

5.6 Customer Support

We may use information to verify your identity, respond to inquiries, provide customer support, and resolve technical issues.

5.7 Subscriptions and Paid Services

We may use information to:

  • Verify purchases
  • Verify subscription status
  • Verify eligibility for paid features
  • Process subscription-related information
  • Prevent fraudulent or unauthorized use

5.8 Notifications

We may use information to send:

  • Important Service notices
  • Maintenance notifications
  • Security notifications
  • Service updates
  • Other necessary communications

5.9 Advertising and Marketing

Where permitted by applicable law or with your consent where required, we may use certain information for:

  • Displaying advertisements
  • Measuring advertising performance
  • Optimizing advertising
  • Advertising-related analysis

5.10 Fraud Prevention and Security

We may use information to detect and investigate:

  • Violations of our Terms of Use
  • Unauthorized access
  • Account abuse
  • Fraudulent activity
  • Other unlawful or inappropriate use of the Service

5.11 Legal Compliance

We may use information to comply with applicable laws, regulations, court orders, and lawful requests from governmental authorities.

5.12 Other Purposes

We may use information for purposes reasonably related to the purposes described above.

6. Handling of Health Information

  1. The Service may process blood pressure, pulse rate, weight, and other health-related information.
  2. We process such information only to the extent reasonably necessary to provide health-management features, AI analysis, automatic recognition, Service improvement, and other purposes described in this Policy.
  3. We recognize the importance of health information and will take reasonable security measures appropriate to the nature of such information.
  4. We do not collect or use users’ health information for the purpose of selling such information to advertisers.
  5. Except where permitted by applicable law or with appropriate authorization, we do not provide users’ health information to third parties.

7. Processing of Blood Pressure Monitor Images

  1. When you use the automatic recognition feature, we may process images that you provide.
  2. To provide automatic recognition, images or information necessary for recognition may be transmitted to third-party cloud or AI services used by us.
  3. We process such images only to the extent reasonably necessary to provide the Service and in accordance with the applicable retention practices described in this Policy.
  4. You must not upload images containing another person’s personal information in a manner that violates that person’s rights.

8. AI Services

  1. The Service may use AI technologies provided by us or third-party AI service providers.
  2. Where necessary to provide AI features, information entered by you, health information, measurement data, or other relevant information may be transmitted to AI service providers.
  3. Where appropriate, we may remove, modify, anonymize, pseudonymize, or otherwise de-identify information before transmitting it to an AI service provider.
  4. Information processed by an AI service provider may also be subject to that provider’s privacy policy and terms of service.
  5. We do not guarantee the availability, accuracy, functionality, or security of third-party AI services beyond our reasonable control.

9. Cookies and Similar Technologies

  1. We may use cookies, SDKs, advertising identifiers, and similar technologies for purposes including improving the user experience, analyzing Service usage, maintaining security, preventing misuse, displaying advertisements, and other legitimate purposes.
  2. These technologies may collect:
  • Device information
  • Usage information
  • Advertising identifiers
  • IP address
  • App usage information
  • Other technical information
  1. You may be able to restrict the use of certain cookies, advertising identifiers, or similar technologies through your device or operating system settings.
  2. Disabling certain technologies may affect the functionality of parts of the Service.

10. Third-Party Services

We may use third-party services to provide, maintain, analyze, secure, and improve the Service, including:

  • Apple App Store
  • Google Play
  • Google Firebase
  • Google Analytics
  • Google AdMob
  • Cloud storage services
  • AI services
  • Payment and subscription services
  • Crash-reporting services
  • Authentication services
  • Other services necessary to operate the Service

Information may be transmitted to these third parties to the extent reasonably necessary for the relevant services.

11. Advertising and Advertising Identifiers

  1. The Service may use third-party advertising services.
  2. Third-party advertising providers may process information such as:
  • Advertising identifiers
  • Device information
  • IP address
  • App usage information
  • Other advertising-related technical information

for purposes such as displaying advertisements, measuring advertising performance, and optimizing advertising delivery.

  1. The handling of information by third-party advertising providers is governed by their respective privacy policies and terms.
  2. You may be able to restrict personalized advertising or advertising tracking through your device or operating system settings.
  3. We do not sell users’ health information to advertisers.

12. Disclosure of Personal Information to Third Parties

We will not disclose personal information to third parties without your consent except where permitted or required by applicable law, including:

  1. Where required by law;
  2. Where necessary to protect a person’s life, physical safety, or property and obtaining consent is difficult;
  3. Where necessary for public health or the healthy development of children and obtaining consent is difficult;
  4. Where necessary to cooperate with governmental authorities performing duties prescribed by law;
  5. Other circumstances permitted by applicable law.

The following situations generally do not constitute disclosure to a third party:

  1. Outsourcing the processing of personal information to service providers to the extent necessary to achieve the purposes of use;
  2. Transfer of personal information in connection with a merger, acquisition, business transfer, or other succession of business;
  3. Other forms of joint use permitted by applicable law.

13. Service Providers and Data Processing

We may outsource all or part of the processing of personal information to third-party service providers to the extent necessary to operate the Service.

In such cases, we will take reasonable steps to select appropriate service providers and supervise their handling of personal information in accordance with applicable law.

14. International Data Transfers

  1. To provide the Service, we may use third-party service providers located in countries or regions outside your country of residence.
  2. Where personal information is transferred internationally, we will take measures required by applicable laws and regulations.
  3. Where required by law, we will provide information regarding international transfers, including the relevant destination and applicable safeguards.

15. Security of Personal Information

  1. We take reasonable technical and organizational measures appropriate to the nature and risks of the information we process to protect personal information against unauthorized access, disclosure, loss, destruction, alteration, or other security incidents.
  2. Such measures may include:
  • Access controls
  • Authentication
  • Encryption
  • Log management
  • System monitoring
  • Permission management
  • Security reviews
  1. We also take reasonable steps to supervise employees and service providers who handle personal information.
  2. However, due to the inherent nature of the Internet and electronic communications, we cannot guarantee absolute security.

16. Data Retention

  1. We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Policy or as required by applicable law.
  2. When information is no longer necessary, we will delete, anonymize, or de-identify it in an appropriate manner, subject to applicable legal requirements.
  3. Even after account deletion, certain information may be retained for a limited period where necessary to comply with legal obligations, resolve disputes, prevent fraud or abuse, maintain accounting and tax records, or fulfill other legitimate purposes.

17. Deletion of User Data

  1. You may request deletion of your account and associated data through the “Delete Account” function in the Service settings or through another method designated by us.
  2. You may also contact our support team to request deletion of your personal information.
  3. We may retain information that is required by law or reasonably necessary for legal compliance, dispute resolution, fraud prevention, security, or other legitimate purposes.
  4. Once deleted, data generally cannot be restored.

18. Access to Personal Information

  1. Where provided by applicable law, you may request access to personal information held by us concerning you.
  2. We may request reasonable information to verify your identity.
  3. We may refuse or limit access where permitted or required by applicable law, including where disclosure could adversely affect the rights or legitimate interests of you or another person.
  4. Where permitted by law, we may charge a reasonable fee for processing certain requests.

19. Correction, Addition, or Deletion

  1. Where provided by applicable law, you may request correction, addition, or deletion of personal information that is inaccurate or incomplete.
  2. We will conduct an appropriate investigation as required by applicable law.
  3. Where we determine that the request is justified, we will take appropriate corrective action.
  4. We will notify you of the outcome as required by applicable law.

20. Restriction or Cessation of Use

Where provided by applicable law, you may request restriction, cessation, or deletion of the processing of your personal information, or cessation of certain disclosures.

We will investigate and respond to such requests in accordance with applicable law.

We may decline a request where the applicable legal requirements are not satisfied or where another lawful basis permits us to continue processing the information.

21. Children and Minors

  1. Where required by applicable law, minors must obtain consent from a parent, legal guardian, or other appropriately authorized person before using the Service.
  2. We will process information relating to minors in accordance with applicable laws and regulations.

22. Health Management and Medical Disclaimer

  1. The Service is intended to assist users in recording and managing their personal health information. It does not provide medical diagnosis, treatment, prescriptions, or professional medical consultation.
  2. Blood pressure measurements, charts, statistics, AI analysis, health information, recommendations, and other information provided by the Service are intended for general health-management and informational purposes only.
  3. We do not guarantee that any information provided or generated by the Service is always accurate, complete, current, medically appropriate, or suitable for a particular individual.
  4. You should not rely solely on information provided by the Service when making important medical decisions.
  5. If you experience unusually high or low blood pressure, severe discomfort, acute symptoms, or any other condition that may require medical attention, you should promptly consult a physician or other qualified healthcare professional.
  6. The automatic recognition function may produce incorrect or incomplete results due to image quality, lighting, device display conditions, camera angle, device characteristics, or other factors. Users should verify important measurement results against the original blood pressure monitor display.

23. Third-Party Websites and Services

The Service may contain links to third-party websites, applications, or services.

The privacy practices of such third parties are governed by their own privacy policies and terms. We are not responsible for the privacy practices, security, content, or services of third parties.

24. Changes to This Privacy Policy

  1. We may modify this Policy due to changes in applicable laws, changes to the Service, business requirements, or other reasonable circumstances.
  2. For material changes, we will notify users through in-app notifications, our website, email, or other appropriate means and will indicate the effective date of the changes.
  3. Where applicable law requires user consent, we will obtain such consent through an appropriate method.

Effective Date

This Privacy Policy is effective as of 2026-9-1. Sober Way Support Team